
C6010 Specifications
Such messages are intended to help you understand the nature of the problem. This table lists
all Alert window messages and suggests what action you can or should take. Should the
suggested course of action not have the desired effect, contact support personnel.
Alert windows carrying critical alerts will not close until you choose to close them and, if closed,
may re-appear at the next print action if the error has not been fixed.
Wait until the message disappears. The printer will not respond until cleaning has completed.
Replace with full ink tank.
Replace with full ink tank.
Replace with full ink tank.
Replace with full ink tank.
Replace with full ink tank.
Replace with full ink tank.
Replace with full ink tank.
Replace with full ink tank.
Replace with full ink tank.
Replace with full ink tanks.
Remove ink tank, clean electrical contacts and re-seat it.
Incorrect Yellow Ink Tank
Remove ink tank, clean electrical contacts and re-seat it.
Incorrect Magenta Ink Tank
Remove ink tank, clean electrical contacts and re-seat it.
Remove ink tank, clean electrical contacts and re-seat it.
Unauthorized Cyan Ink Tank Installed
Remove ink tank, clean electrical contacts and re-seat it.
Unauthorized Yellow Ink Tank Installed
Remove ink tank, clean electrical contacts and re-seat it.
Unauthorized Magenta Ink Tank Installed
Remove ink tank, clean electrical contacts and re-seat it.
Unauthorized Black Ink Tank Installed
Remove ink tank, clean electrical contacts and re-seat it.
Multiple Unauthorized Ink Tanks Installed
Remove ink tank, clean electrical contacts and re-seat it.
The Black Ink Tank is missing.
Insert or re-seat the ink tank. Ensure electrical contacts are clean.
The Cyan Ink Tank is missing.
Insert or re-seat the ink tank. Ensure electrical contacts are clean.
The Magenta Ink Tank is missing.
Insert or re-seat the ink tank. Ensure electrical contacts are clean.
The Yellow Ink Tank is missing.
Insert or re-seat the ink tank. Ensure electrical contacts are clean.
Multiple Ink Tanks are missing.
Insert or re-seat the ink tanks. Ensure electrical contacts are clean.
Close printhead latch – ensure printhead has been inserted properly.
Close the side access door.
Your printer will not function until it is placed on a flat, level surface.
Your printer is nearing its end-of-life. Contact support personnel.
Your printer may have reached its end-of-life. Contact support personnel.
Load paper into the paper tray.
Your printer driver software may require updating.
Remove and re-insert your printhead – contact support personnel for directions.
Remove and re-insert your printhead – contact support personnel for directions.
Remove cause of paper jam.
Power down your printer by pressing the Power On/Off button. If error persists on power-up,
contact support personnel.
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